Tech-driven healthcare services provider Grand Rounds Health offers a unique combination of digital clinical navigation and advocacy solutions that help self-insured employers and their members navigate the U.S. healthcare system to make better decisions and improve outcomes.
Benefits administrator Trustmark Health Benefits is partnering with Grand Rounds to create a more streamlined, personalized and cost-effective experience for their clients and their employees. Through this collaboration, Trustmark clients and their members will gain access to a complete suite of claims and member services support, along with wraparound clinical navigation capabilities across a full spectrum of healthcare needs.
Employees often struggle to understand their employer-sponsored healthcare benefits. This lack of understanding leads to ill-informed health care decisions that drive up costs and negatively impact employees’ overall health.
Fortunately, Healthcare Navigation tools are available to help. These tools offer a variety of services that support employees through every step of their benefits journey.
They can help your employees choose the right plan, navigate provider costs and quality, and connect them to telehealth options that are available for their chosen plans. They also have 24/7 customer service so employees can reach out at any time for guidance.
In addition to providing employees with these tools, Healthcare Navigation vendors also provide patient advocacy to ensure their members receive the best care possible. This support can help reduce costly hospital stays and emergency room visits that are unnecessarily attributed to an employee’s health care needs.
Expert Medical Opinion
Expert medical opinion is a vital tool for employees who are facing new diagnoses, upcoming surgeries or question their treatment journey. It helps ensure employees get the right care from the start.
Employees can also use expert medical opinions to avoid unnecessary trips to the doctor or expensive treatments. This can save your company and employees money, as well as improve health outcomes.
When employees request an expert medical opinion, we match them with a leading specialist in their field who can review the data and provide recommendations. The result is a highly accurate report that is easy to understand and share with their medical team.
Expert Medical Opinions are available to all BAE Systems employees and their family members who are enrolled in a health plan. The service is free and confidential.
Telehealth is a form of healthcare that enables doctors to provide care through video, audio and other digital technology. It can be used for a variety of services, including consultations about new symptoms and chronic disease management, triage for injuries or acute illness, and mental health therapy.
There are a number of benefits to using telehealth, including convenience, increased access and improved patient satisfaction. Telehealth also helps reduce the cost of health care, as well as clinician time.
Getting care through telehealth can be especially helpful for people who need to stay home or who are too sick to leave their homes. It is also helpful for people who have mobility issues or live in rural areas that lack healthcare providers.
The use of telehealth is increasing rapidly. Many telehealth services are covered by insurance companies and some offer additional discounts.
Everyone receiving treatment from the healthcare system needs a advocate – a support person to raise questions, take notes and enhance communication. These can be family members, friends or professionals who have specific skills in healthcare and are experienced in helping patients navigate their medical care.
It is a role that requires empathy, listening and sometimes emotional support when clients are dealing with trauma and other difficult situations. It also requires people who can pick up on nonverbal cues, so they can ask the right questions and get to the bottom of what a patient is thinking.
Advocacy can help ensure that the patient’s wishes are respected. This is particularly important in cases where the patient may be unconscious or incompetent, but it can also be beneficial for those who are well enough to express their views and expectations.